ANNA SMIRNOVA
travel expert

Organizer and development manager in the field of sales of travel products for individual and corporate clients.

Over the past 10 years, I have collected unique combined experience in sales and development in the hotel, event and tourism industries.

The knowledge gained allows us to look at the tasks set broadly and on a large scale, using a creative approach to the implementation of KPI's.

Job experience
Sales team leader corporate crediting - Alfa-Bank, MKB
2014-2015
support and expansion the database of consumer and mortgage loans for corporate employees.
Main objective: increasing consumer and other loans for employees of companies with a high credit rating.
Senior manager in corporate sales - Welna Eco Spa Resort
2015-2017
Developing of corporate booking, groups, MICE projects.
Main clients: VW, Kaspersky, Yandex, MICE agencies and others.
Main objective: Sales development, with the aim of increasing RevPAR and Occupancy rate.
New business director - VNV Production (creative and marketing)
2017-2018
Development of a strategy for attracting corporate clients.

Main tasks: organization of meetings with clients and partners, development of relationships with existing clients and partners, organization of participation in external events to present the agency's services, control over compliance with the quality of client service.
Main objective: the agency wanted to move from organizing private events to targeting corporate audiences and expanding its product line to a full-service marketing agency.
Main clients: Vesper, Infosystem Jet, Dyson, AlfaBank.
Senior sales and business development manager Wanderlust Travel Studio
2018-2023
Sales development, organize exclusive vacations for agency clients. Participation in exhibitions and professional workshops, site inspection tours. Development of brand recognition for the tourism market, development of relationships with partners and suppliers. MICE projects.
Participation in international exhibitions - ATM, ALTM, LTM, Unique Promotion and others.
Operations director - WINWIN TRAVEL
2023-2025
Sales development, organize private tours for the clients with personal touch. Сoncierge service. Working with personal assistants of top executives of companies, working with family offices. Organizing meetings for PA to promote hotel services, comprehensive solutions for travel support.
Participation in exhibitions and professional workshops, site inspection tours.
MICE projects.
Hard and soft skills
— Excellent organization,presentation and communication skills;
— Certified education in travel;
— Success in developing a client base and
— Ability to independently build a plan for the realism of the set KPI's
— Сlarity and speed of mind
— Pleasant and attractive appearance
— Сonstantly learning new intellectual and applied skills
Diplomas and gratitudes
Biography
I was born and live in Moscow, studied economics at the Lomonosov Moscow State University of Fine Chemical Technologies.
My entire professional career has been connected with sales in various business areas: advertising, banking products, marketing products and travel services.
I love nature, music, animals, I am interested in the languages ​​and culture of Eastern countries. I love learning different skills: mosaic, psychology, communication skills and self-presentation. I love reading, observing what is happening in the world, being in the current agenda of what is happening.

I like to visit professional exhibitions. I prefer to relax in picturesque places, I try to improve the quality of life and work-life balance for interaction and manifestation in society in ease and natural interest in people.

melogranka@gmail.com

+79031170531

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